Account & Profiles
Accounts, login & profile setup
Create your account, protect access with phone codes, and keep pet bios, profile photos, and Guru details up to date.
How do I create a SitGuru account?
Use the signup page and choose whether you are joining as a Pet Parent, Future Guru, Ambassador, or more than one role. SitGuru One Access lets users move between the dashboards connected to their account.
How do phone login codes work?
SitGuru may send a secure one-time code to your phone number to help you create an account, sign in, or protect account access. Do not share login codes with anyone.
What should I do if I cannot log in or reset my password?
Check that you are using the correct phone number or email. Try requesting a fresh login code. If you still cannot access your account, contact SitGuru through the contact page and include the email or phone number connected to your account.
Can I update my profile photo, pet bio, or account details later?
Yes. Update account details, profile photo, pet bio and care notes, Guru service area, pricing, Ambassador contact information, and notification preferences from the proper dashboard area when tools are available.
What does Guru approval mean?
After you submit your Guru onboarding packet and complete required trust and safety steps, SitGuru reviews your account. “Submitted” means we received your packet and will review it — you are not fully bookable until approval steps are complete.