SitGuru Knowledge Base
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Category
Pet Parent Support
Live tracking, push alerts, PawReport emails, visit history, and home Wi‑Fi access help for Pet Parents.
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Category
Guru Success & Training Hub
Phone-first walk publishing, GPS tips, pricing, and battery-safe tracking.
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Category
Billing & Refunds
Checkout, Stripe payouts, tips, credits, promo codes, and refund questions.
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Category
Account & Profiles
Signup, login codes, pet bios, profile photos, and Guru approval onboarding.
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Category
Booking & Cancellations
Schedules, holiday surge, cancellations, rebooking, and live care updates.
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Category
Trust & Safety
Compliance, emergency guidance, incident reports, reviews, and programs.
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All articles (17)
- PawReport Live Guide for Pet ParentsPet Parent Support
- Finding the Right GuruPet Parent Support
- Can’t Open SitGuru on Home Wi‑Fi?Pet Parent Support
- Guru Tracking Mastery — Smartphone Walk TrainingGuru Success & Training Hub
- Pricing, Availability & My CalendarGuru Success & Training Hub
- Payments, Payouts, Tips & CreditsBilling & Refunds
- Pet Parent Payment GuideBilling & Refunds
- Guru Stripe Setup GuideBilling & Refunds
- Ambassador Stripe Setup GuideBilling & Refunds
- Accounts, Login & Profile SetupAccount & Profiles
- Onboarding for Gurus, Ambassadors & Pet ParentsAccount & Profiles
- Getting Started with SitGuruAccount & Profiles
- Bookings, Schedules & CancellationsBooking & Cancellations
- Live Care Updates During VisitsBooking & Cancellations
- Trust, Safety & Reporting ConcernsTrust & Safety
- Reviews, Ratings & Trust SignalsTrust & Safety
- Ambassadors, Student Hire & Community PathwaysTrust & Safety