Billing & Refunds
Pet Parent payment guide
Pet Parents, Gurus, and Ambassadors can use any of these payment methods to pay for SitGuru services: Stripe, PayPal, Apple Pay, Google Pay, Venmo, and Plaid. Use SitGuru checkout only — then track receipts, live PawReports, push alerts, and the automated end-of-walk email from your dashboard.
Pet Parents, Gurus, and Ambassadors can use any of these payment methods to pay for SitGuru services: Stripe, PayPal, Apple Pay, Google Pay, Venmo, and Plaid.
Book with confidence using SitGuru’s trusted payment stack — Stripe, PayPal, Apple Pay, Google Pay, Venmo, and Plaid — with Trust & Safety built into every booking.
Trust & Safety means SitGuru holds the booking. Pay in SitGuru checkout. Do not send a personal Venmo, PayPal, Zelle, or cash to a Guru or Ambassador, and do not take bookings to Rover or Wag.
Checkout steps
- Select a Guru and booking details (service, dates, pet, location, notes).
- Open SitGuru checkout and review the full summary before paying.
- Apply credits, promo codes, or gift cards when available.
- Add an optional Guru tip when the checkout flow offers it.
- Pay with a supported SitGuru checkout method (Stripe, PayPal, Apple Pay, Google Pay, Venmo, or Plaid).
- Confirm the receipt in your dashboard — live PawReport tracking, push alerts, and the end-of-walk email stay attached to the same booking.
After payment, you do not wait for a manual text from your Guru. Gurus track walks live via the high-accuracy phone dashboard, sending instant push alerts for potty breaks and a beautiful responsive email report the moment a walk ends.