Pet Parent Support
Finding the right Guru
Search by service and location, read real reviews, and share a clear pet bio before care begins.
How do I find the right Guru?
Search by service and location, review Guru profiles, services, service area, pricing, photos, care style, and any available reviews. Choose the Guru who feels like the best match for your pet’s routine, personality, and care needs.
What should I add to my pet profile?
Add routines, feeding details, walking preferences, medication notes, temperament, health details you choose to share, emergency contacts, access instructions, photos, and anything a Guru should know before care begins.
Where do I see live care updates?
When a Guru starts PawReport Live, open the booking and choose View Live PawReport (or /parent/walk/[bookingId]). You’ll see the live map plus Gurus track walks live via the high-accuracy phone dashboard, sending instant push alerts for potty breaks and a beautiful responsive email report the moment a walk ends.
Can I message my Guru?
Use SitGuru messaging when available so booking questions, care details, timing, access notes, and support context stay organized in one place.