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Pet Parent Support

PawReport Live — ultra-simple guide

Open your live walk link, get instant push alerts for potty breaks, and receive a beautiful responsive email report the moment a walk ends.

Live Tracking

When your Guru starts a walk, SitGuru streams their phone GPS to your mobile view at /parent/walk/[bookingId].

  • Polyline route: Watch the green line grow as your Guru walks — it redraws in real time from each GPS ping.
  • Pulsing pin: The animated dog pin marks the Guru’s latest phone coordinates so you always know where the walk is right now.
  • Hero metrics: Distance (miles), elapsed time, and logged event counts update at the top of your screen without refreshing.

Event Badges

When your Guru taps an action on their phone, a snackbar slides down and a map pin drops on the route.

  • 💩 Poop — Guru logged a poop potty break at that exact GPS spot.
  • 💦 Pee — Guru logged a pee potty break on the route.
  • 🌳 Water Break — Walk is paused; GPS collection stops so the map doesn’t “drift” while they rest.

End Summary

When the walk ends, SitGuru locks the route and saves your permanent PawReport.

  • On your phone: The live view switches to a “home safe” success card with final miles, minutes, and event counts.
  • Receipt dashboard: Reopen the booking’s visit updates anytime under your Pet Parent dashboard for the full timeline and photos.
  • Automated email: The moment the walk ends, SitGuru sends a beautiful responsive PawReport email with metrics, timeline, and a button to reopen the interactive route map — no waiting for a manual text or “email update later.”
  • Push alerts: Potty breaks fire instant push notifications while the Guru tracks live on their high-accuracy phone dashboard.

Related: Guru Tracking Mastery · Live care updates

Still stuck? Email support@sitguru.com or return to the Help Center search.